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PLCB RAMP Server/Seller Training by Lesley Davis

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3: What is RAMP Certification?

RAMP Certification consists of four program prerequisites, that upon successful completion, enables licensees to apply for RAMP Certification which is then approved by the Pennsylvania Liquor Control Board (PLCB). Completion of the program provides certification to the licensed establishment for two years.

RAMP certification is voluntary for many licensees but it can be mandatory under the following circumstances:

  • For any licensee who has been found guilty by an Administrative Law Judge of sales to minors or visibly intoxicated persons.
  • As part of a conditional licensing agreement (CLA).
  • Prior to obtaining a wine expanded permit (WEP).
  • Prior to obtaining a ready-to-drink cocktail (RTDC) permit.

There are four prerequisites of RAMP certification which include: Owner/Manager Training, Server/Seller Training, New Employee Orientation, and Signage.

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Slide 3: What is RAMP Certification?

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Table of Contents - Your Progress

  • 1: Training Introduction
  • 2: Introduction
  • 3: What is RAMP Certification?
  • 4: Owner/Manager Training
  • 5: Server/Seller Training
  • 6: New Employee Orientation
  • 7: Signage
  • 8: Maintaining Compliance
  • 9: Training Introduction Review
  • 10: Section I
  • 11: Liability Concerns
  • 12: Documentation
  • 13: The Liquor Code
  • 14: House Policies
  • 15: Club Bylaws
  • 16: Section I Review
  • 17: Section II
  • 18: What is Alcohol and How is it Absorbed?
  • 19: Absorption Rate Factors
  • 20: Quiz 1
  • 21: Drug and Alcohol Interactions
  • 22: Alcohol and Energy Drinks
  • 23: Drink Equivalency
  • 24: How Alcohol is Eliminated
  • 25: Measuring Intoxication
  • 26: Alcohol and the Brain
  • 27: Visible Intoxication Defined
  • 28: Tolerance
  • 29: Preventing Intoxication
  • 30: Refusing Service
  • 31: Intervention Techniques
  • 32: Quiz 2
  • 33: Rating the Customer
  • 34: Section II Review
  • 35: Section III
  • 36: Minors Myth and Fact
  • 37: Minors and the Law
  • 38: Who and When to Card
  • 39: Legally Acceptable ID
  • 40: Pennsylvania IDs
  • 41: Driver's License
  • 42: Reverse Side of Driver's License/ID
  • 43: Identification Card
  • 44: Limited License
  • 45: Interim License
  • 46: Under 21 Identification Cards
  • 47: Let's Review
  • 48: United States Passport
  • 49: United States Passport Card
  • 50: US Military Common Access Card
  • 51: US Military Identification Cards
  • 52: How to Card
  • 53: Proof of Carding
  • 54: Proof of ID Presented
  • 55: Minors Frequenting
  • 56: Pizza Hut Exception
  • 57: Social Gathering
  • 58: Section III Review
  • 59: Test Your Knowledge
  • 60: Exam Instructions
 

Resources

  • Resources
  • PLCB Contact Information
  • Frequently Asked Questions
  • Glossary
  • Check Bulk Codes

PLBC Links

  • PLCB Main Website
  • PLCB RAMP Website
  • PLCB Main Website
  • PLCB RAMP Website

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