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PLCB RAMP Server/Seller Training by Lesley Davis

Responsibility is Key to a Successful Business

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8: Maintaining Compliance

Maintaining Compliance

Once an establishment has become RAMP-certified, it’s up to management to maintain compliance by observing the following:

  • If the owner or manager who completed the Owner/Manager Training changes, the new (or another) owner or manager has 60 days to complete training.
  • If the number of server/seller-trained employees falls below 50 percent, additional employees must be trained within 60 days.
  • New employee orientation must be completed within 30 days of the employee’s hire date (it is recommended that the orientation be completed on or before the first day of employment as a member of the licensee’s alcohol service staff).
  • All new employees must be added to the alcohol service staff roster.
  • The licensee must maintain posting of signs at all times.

Note: Failure to maintain these guidelines may void the establishment’s certification.

Benefits To The Licensee Include:

  • Knowledgeable, well-trained alcohol service staff and management.
  • Recognition as a responsible licensee in your community.
  • Possible liquor liability insurance discount.
  • Less likelihood of dram shop liability.
  • Possible reduction in the fines and penalties issued by an Administrative Law Judge to the licensee for serving a minor or a visibly intoxicated patron, as long as the licensee was in compliance at the time of the violation and had no citations for either of those two violations in the previous four years.
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Slide 8: Maintaining Compliance

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Table of Contents - Your Progress

  • 1: Training Introduction
  • 2: Introduction
  • 3: What is RAMP Certification?
  • 4: Owner/Manager Training
  • 5: Server/Seller Training
  • 6: New Employee Orientation
  • 7: Signage
  • 8: Maintaining Compliance
  • 9: Training Introduction Review
  • 10: Section I
  • 11: Liability Concerns
  • 12: Documentation
  • 13: The Liquor Code
  • 14: House Policies
  • 15: Club Bylaws
  • 16: Section I Review
  • 17: Section II
  • 18: What is Alcohol and How is it Absorbed?
  • 19: Absorption Rate Factors
  • 20: Quiz 1
  • 21: Drug and Alcohol Interactions
  • 22: Alcohol and Energy Drinks
  • 23: Drink Equivalency
  • 24: How Alcohol is Eliminated
  • 25: Measuring Intoxication
  • 26: Alcohol and the Brain
  • 27: Visible Intoxication Defined
  • 28: Tolerance
  • 29: Preventing Intoxication
  • 30: Refusing Service
  • 31: Intervention Techniques
  • 32: Quiz 2
  • 33: Rating the Customer
  • 34: Section II Review
  • 35: Section III
  • 36: Minors Myth and Fact
  • 37: Minors and the Law
  • 38: Who and When to Card
  • 39: Legally Acceptable ID
  • 40: Pennsylvania IDs
  • 41: Driver's License
  • 42: Reverse Side of Driver's License/ID
  • 43: Identification Card
  • 44: Limited License
  • 45: Interim License
  • 46: Under 21 Identification Cards
  • 47: Let's Review
  • 48: United States Passport
  • 49: United States Passport Card
  • 50: US Military Common Access Card
  • 51: US Military Identification Cards
  • 52: How to Card
  • 53: Proof of Carding
  • 54: Proof of ID Presented
  • 55: Minors Frequenting
  • 56: Pizza Hut Exception
  • 57: Social Gathering
  • 58: Section III Review
  • 59: Test Your Knowledge
  • 60: Exam Instructions
 

Resources

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  • Glossary
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PLBC Links

  • PLCB Main Website
  • PLCB RAMP Website
  • PLCB Main Website
  • PLCB RAMP Website

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